Solutions for hotels and resorts

Manage every moment of the guest journey in one system

Connect room sales, front-office service and back-office finance so every team works from one source of truth.

almond supports the hotel journey from direct and OTA reservations through room assignment, check-in, guest charges, daily closing and accounting. Less duplicate entry means faster service and earlier visibility into performance.

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Business challenges

Fragmented information

Reservations, rooms, outlets, inventory and accounts often disagree and require daily reconciliation.

Peak-time service

Staff need live availability, guest profiles and balances without switching between systems.

Slow closing

Revenue from multiple outlets and back-office costs must become traceable management information.

A connected operating flow

  1. 1

    Bring direct, corporate, agent and OTA reservations into one availability view.

  2. 2

    Coordinate Front Desk, Housekeeping and Maintenance before arrival.

  3. 3

    Check guests in and post restaurant, spa, golf or banquet charges to one folio.

  4. 4

    Check out, collect payment and issue receipts or e-Tax invoices.

  5. 5

    Run night audit and post revenue, receivables and tax into Accounting.

  6. 6

    Monitor occupancy, ADR, RevPAR, revenue and cash flow through BI.

Business outcomes

Less duplicate entry

Front-office, outlet and back-office records flow together with traceable references.

Faster guest service

Teams see current room status, profiles and folios from the same data.

Complete revenue control

Trace sales, discounts, deposits and receivables back to their source documents.

Grow with the property

Start with Front Desk, then add POS, Banquet, Spa, Golf and Accounting when needed.

Frequently asked questions

Build the right setup for your business

Our team can help select modules and plan a practical rollout.