Front Desk
The heart of hotel operations — reservations, check-in and check-out in one place
A real-time property management system for reservations, room status and guest folios. It connects with POS, Housekeeping, channel managers and Accounting to prevent double bookings and keep teams moving during peak periods.
Core Functions
Individual, group, corporate and OTA reservations
Check-in and check-out with digital registration cards
Drag-and-drop room rack and room status board
Guest folios and city ledger
Automated daily night audit
Guest reports for Thai immigration requirements
Features
Flexible rate plans
Create seasonal, package, corporate and contract rates without limits
Group bookings
Manage group reservations and split payments or folios by guest
Deposits and guarantees
Record deposits and payment methods with automatic AR links
Digital registration cards
Collect electronic signatures on a tablet or before arrival
Room moves and upgrades
Move rooms, upgrade stays and split folios during a stay
Channel-manager ready
Connect with OTA channels such as Booking.com, Agoda and Expedia
Benefits
Prevent double bookings
Synchronize availability across every channel in real time
Faster check-in
Find existing guest profiles instantly and avoid duplicate entry
Accurate day-end closing
Automate the night audit and send results directly to the GL
Faster statutory reporting
Prepare required guest information without re-entering data
Typical workflow
- 1
Receive reservations from walk-ins, phone calls and OTAs
- 2
Confirm the booking and collect a deposit
- 3
Check in and issue a registration card
- 4
Post charges from POS, minibar and laundry
- 5
Check out, collect payment and issue a receipt or e-Tax Invoice
- 6
Run the night audit and post totals to Accounting
Connects with
FAQ
More modules
e-Approval & Documents
Approve, track, and securely archive important documents from every system in one place
POS
Restaurant, bar and retail sales connected directly to room folios and Accounting
Accounting
Financial statements and e-Tax Invoices aligned with Thai requirements
Inventory
Control stock across every department, from kitchens to minibars
Recipe / BOM / SOP
Control food cost from the recipe up
Fixed Assets
Complete asset registers and depreciation management
Maintenance
Keep every room and facility ready with coordinated maintenance
Human Resources
Manage employees, shifts, overtime, service charge and payroll
BI & Analytics
Bring every module into one executive dashboard and drill down to source documents
Ready to try Front Desk?
Our team is happy to give a free consultation and demo.