Maintenance
Keep every room and facility ready with coordinated maintenance
A CMMS for hotel engineering teams covering service requests, scheduled preventive maintenance and links to rooms and assets. It reduces downtime and extends equipment life.
Core Functions
Work orders from every department
Scheduled preventive maintenance
Out-of-order and out-of-service room control
Asset-linked work orders
Complete repair history by asset
Features
QR maintenance requests
Guests and housekeepers can report an issue without signing in
SLA and priority
Prioritize work and measure response and resolution time
Automated PM schedules
Create monthly or annual work orders in advance
Repair costing
Track parts, labor and external vendors
Before-and-after photos
Attach evidence and review work quality
MTBF and MTTR dashboard
Measure engineering-team performance
Benefits
Reduce room downtime
Return out-of-order rooms to sale sooner
Extend equipment life
Complete PM on time and prevent emergency failures
Reduce guest complaints
Receive and resolve issues faster
Transparent costs
See the resources consumed by each job
Typical workflow
- 1
Receive an issue from Housekeeping, a guest or a PM schedule
- 2
Assign a technician and priority
- 3
Update work status from a mobile device
- 4
Close the job with photos and parts used
- 5
Have a supervisor review and close the work order
Connects with
FAQ
More modules
e-Approval & Documents
Approve, track, and securely archive important documents from every system in one place
Front Desk
The heart of hotel operations — reservations, check-in and check-out in one place
POS
Restaurant, bar and retail sales connected directly to room folios and Accounting
Accounting
Financial statements and e-Tax Invoices aligned with Thai requirements
Inventory
Control stock across every department, from kitchens to minibars
Recipe / BOM / SOP
Control food cost from the recipe up
Fixed Assets
Complete asset registers and depreciation management
Human Resources
Manage employees, shifts, overtime, service charge and payroll
BI & Analytics
Bring every module into one executive dashboard and drill down to source documents
Ready to try Maintenance?
Our team is happy to give a free consultation and demo.